A: Yes. Simply go to the City Link website and follow the order tracking links. Enter the tracking number you recieved on your order confirmation email.

A: You may cancel your order at any point until your order is in production (usually within 24 hours of order date) and receive a full refund. As every blind is custom made to your precise requirements, once made, our products are suitable only to you, and therefore cannot be cancelled or returned. Because of this it is extremely important that you are sure about the product that you want and also the size you require. We strongly recommend that you double check any measurements and take advantage of our free sample service to ensure that you order both the correct size and correct design. This does not affect your statutory rights.

A: Order online or speak to one of our helpful sales team on 0207 1275055. We can arrange visits for local areas or talk you through our E commerce shop..

A: Your goods will be delivered by our dedicated carrier service. All deliveries are fully insured and a signature will be required on delivery. If we try to deliver your new blinds while you are out a card will be left giving details of your local collection point. You can contact this collection point to arrange a new convenient delivery time or call and collect the blinds yourself.

A: Simply telephone our call centre on 0207 1275055 and one of our advisors will be happy to process your order by telephone using your payment card.

We advise that you use the secure payment system intergrated into the site as then you know that you are paying in a secure area.

A: No, the price and service are the same. You simply need to choose the method that suits you best.

A: Yes. We encrypt your payment card details using industry standard SSL technology to ensure they are completely safe.

A: All blindshopujk.com window blinds are rigorously quality checked before dispatch but in the unlikely event that you experience any problems or your blind is faulty please e-mail us at info@blindshopuk.com this is the fastest way that we pick up requests, We will promptly deal with your queries and if necessary arrange for a replacement to be sent without delay. This does not affect your statutory rights.

A: We respect your privacy. Accordingly we do not sell, rent or loan any identifiable information regarding our customers to any third party without your consent.

A: The average delivery time is 7 Working days although delivery is usually quicker. It really depends on the fabric and blind type. Check the fabrics specifications during the order process to see the estimated delivery time.

A: All blindshopuk.com window blinds come with a minimum of a full years manufacturers warranty. In addition we keep an extensive inventory of spares and components should these need replacing at a future date.

A: We accept all major credit and debit cards excluding American Express.

A: You can order from the website at any time. Our order telephone lines are open Monday - Friday 9am to 5pm.

A: We will deliver to any address within mainland UK.